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  1. Who is responsible for data processing?
  2. What is the legal basis of the data processing?
  3. What information do we process?
  4. For what purpose do we process the information?
  5. Who is the information disclosed to?
  6. What rights do users have with regard to the information they disclose?
  7. How do we protect our users’ information?
  8. Cookies
  9. Modifications
  10. Applicable legislation
BASIC INFORMATION ON DATA PROTECTION
SUBJECT IN CHARGE BEIT ASHAMS BARCELONA S.L. (hereinafter HOTEL LA CASA DEL SOL)
PURPOSE To manage reservations, modifications or cancellations and to send information requested from us through forms. Likewise, to maintain a commercial relationship by sending information regarding our goods and services.
The information shall be stored for as long as the relationship between the parties subsists.
LEGAL BASIS Consent of the interest party and contract execution.
RECIPIENTS HOTEL LA CASA DEL SOL shall not disclose user information to third parties unless compelled to do so by law or in the context of a contractual relationship, in which the appropriate non-disclosure agreements will be established and previous authorisation will be requested from users.
Bookerclub S.L (In charge of processing) handles the reservation engine of HOTEL LA CASA DEL SOL. It is acting under the authority of HOTEL LA CASA DEL SOL and there is a service provision agreement that safeguards the relationship between both parties.
RIGHTS To access, correct and delete data, as well as to oppose processing and other rights explained in section 6 (LINK).

1. Who is responsible for data processing?

Here is the relevant information of the party responsible for the processing of personal information provided by users:

PARTY IN CHARGE OF DATA PROCESSING
Identity BEIT ASHAMS BARCELONA S.L. (hereinafter HOTEL LA CASA DEL SOL)
Address Paris, 64 1º 2ª Esc. B-08029- Barcelona
Telephone +34 932 753 941
Email hola@hotellacasadelsol.com

2. What is the legal basis of the data processing?

The legal basis of the data processing is the execution of the forms on the HOTEL LA CASA DEL SOL Website (“Contact” and “Bookings” sections). These forms are to be filled in by interested parties, who thereby grant their full consent to the processing of their personal information.

3. What information do we process?

The information we receive from our users, which shall be processed with the utmost confidentiality, is collected as follows.

a) Information provided directly by users: HOTEL LA CASA DEL SOL collects and stores certain information that users inter on the HOTEL LA CASA DEL SOL website or provide to it by any other means.

Online information requests and reservations Information provided to us by users whenever they require information on the HOTEL LA CASA DEL SOL Website and by making reservations on the Bookerclub S.L. reservation engine, namely: full name and email, for the contact form; and name, surname, telephone number, email address and credit card information for the Booking section.
Data Quality The user must guarantee the quality of the personal information provided through the HOTEL LA CASA DEL SOL Website, both to HOTEL LA CASA DEL SOL and to third parties. This means that all personal information provided must be true, truthful, up-to-date and must belong to the user and not to third parties. In the event that they belong to third parties, we understand that said third party has consented to it and we request that the aforementioned third party be invited to read our legal texts under short notice.
Modification of information Users must notify HOTEL LA CASA DEL SOL of any modifications to the personal information provided and shall respond for the truthfulness and accuracy of the data provided at all times.

b) Information provided indirectly by users:

Data arising from use of the website HOTEL LA CASA DEL SOL collects data arising from use of the website by users whenever they interact with the Website.
Data arising from cookies HOTEL LA CASA DEL SOL uses proprietary cookies to assist browsing by its users.
Data from third parties The sales representatives or travel agents who may provide us with users’ personal information after they have given their express consent for the above to make reservations in their name.

4. For what purpose do we process the information?

PURPOSE OF PROCESSING
Provision of services For any services or information requested by users through the Contact and online Booking forms on the HOTEL LA CASA DEL SOL website.
Promotional messages with an option to cancel. With users’ consent, HOTEL LA CASA DEL SOL may use personal information obtained by the same to send commercial emails related to the services provided by us. In any event, you may choose not to receive any new commercial email messages by sending a request to hola@hotellacasadelsol.com or through the link featured in each of the emails sent by us, in which case HOTEL LA CASA DEL SOL will immediately cease to send the aforementioned information.
Operational communications regarding the service. We may use the personal information provided to us by users to make notifications by email regarding the operation of the service.
Disclosure of information to third parties (exceptions)
  • In the event that it is strictly necessary for requested services, in the event that HOTEL LA CASA DEL SOL collaborates with third parties.
  • Whenever HOTEL LA CASA DEL SOL is expressly and unambiguously authorised by the user.
  • Whenever it is requested by competent authorities in the exercise of their functions (to investigate, prevent or take action regarding illegal acts).
  • When required by law.
Territory The service provided by HOTEL LA CASA DEL SOL is carried out in Spain.

For how long do we store the information?

HOTEL LA CASA DEL SOL shall keep users’ personal information for as long as may be required to manage reservations, as well as requested lodging services. Once said management is over, your information will be kept for six (6) months. If you accept to receive marketing and/or commercial information, your information will be stored until you withdraw your consent or request its deletion or opposition.

5. Who is the information disclosed to?

As stated in the section above, the information of a personal nature compiled by HOTEL LA CASA DEL SOL shall be used exclusively for the purpose defined on the HOTEL LA CASA DEL SOL Website. In order to attain said goal and correctly provide the service, HOTEL LA CASA DEL SOL may share certain information of a personal nature from users:

  • Following a legal requirement, HOTEL LA CASA DEL SOL may share information with organisms from executive authorities and/or third parties regarding requests for information related to criminal investigations and alleged illegal activities.
  • With the user’s consent: notwithstanding the above, users will be notified in the event that any information regarding them is disclosed to the website’s commercial partners or third parties for purposes other than those stated on the HOTEL LA CASA DEL SOL Website (for instance: for commercial purposes), so that the users may have the chance to decide not to allow the sharing of his or her information. None of the above disclosures of information shall include selling, loaning, sharing or otherwise disclosing the personal information of clients in opposition to the commitments undertaken in this Privacy Policy.

6. What rights to users have with regard to the information they disclose?

Users may exert the following rights before HOTEL LA CASA DEL SOL:

  • Right to request access to personal information of the interested party.
  • Right to request its correction (incorrect information) or deletion (when the information is no longer necessary for the purposes for which it was collected).
  • Right to request limitations to its processing, in which case we will only keep the information to exert or defend ourselves from claims.
  • Right to oppose processing. HOTEL LA CASA DEL SOL will cease processing the information except for urgent legitimate interests or to exert or defend ourselves from possible claims.

The exercise of the aforementioned rights is eminently personal, and users are therefore required to prove their identity to exert them.

To exert the aforementioned rights established under the law, users may contact HOTEL LA CASA DEL SOL by writing to the hola@hotellacasadelsol.com email address or by writing to the address featured in section 1 hereof. The notification must contain the following information and documents:

  • Name and surname of the interested party, attaching a photocopy of his or he National ID Document or other valid identification document and, as may be required, that of his or her representative; using an electronic signature shall override the submission of these documents.
  • A statement of the address of the interested party and a request specifying the request (the right to be exerted).

Users may likewise submit claims before the Spanish Data Protection Authority or the appropriate Control Authority (www.aepd.es), whenever they deem fit.

7. How do we protect our users’ information?

HOTEL LA CASA DEL SOL hereby informs users that it has adopted the technical and organisational measures required by currently applicable legislation on Data Protection to guarantee the security of their information and to avoid the alteration, loss, or unauthorised access or processing thereof.

As stated above, the personal information provided by users through the HOTEL LA CASA DEL SOL website shall not be ceded to other entities or companies to be used for their own aims. Nevertheless, certain companies sub-contracted by HOTEL LA CASA DEL SOL may access users’ personal data and information under the exclusive control of HOTEL LA CASA DEL SOL and for the sole purpose of providing services required for the correct functioning of the HOTEL LA CASA DEL SOL Website.

8. Cookies

HOTEL LA CASA DEL SOL hereby informs you that it has installed cookies on your system. Cookies are small text files stored by browsers on your computer’s hard drive. By accessing the HOTEL LA CASA DEL SOL Website, the server may recognise the cookie and provide information on your last visit, improving or assisting your browsing experience. You may find more information on the subject in our Cookies Policy.

Most browsers automatically accept the use of cookies, but you may configure your browser to be receive a warning on your screen on the receipt of cookies, thus allowing you to prevent them from being installed on your hard drive.

9. Modifications

HOTEL LA CASA DEL SOL reserves the right to modify this Privacy Policy in accordance with legislation applicable from time to time. For this purpose, users are advised to review this Privacy Policy periodically in order to be informed of the processing and protection of their personal information as well as of the rights that assist them.

10. Applicable legislation

This Policy shall be governed and construed in accordance with Spanish legislation, as will the resolution of any disagreements or discrepancies regarding this Website. The use of the services of this website implies the express acceptance of Spanish legislation.

Last updated: July 2019.

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